Upgrading a Windows Evaluation Agent to the Enterprise Agent

Owned by Carlos Osorio
Nov 06, 2020
1 min read


SUMMARY

  • Sep 09, 2016

This path is aimed at customers with the Snare Evaluation Agent for Windows installed, and after their purchase of the Enterprise version, would like to update their agents without losing their customised settings configured during their trial.

  1. Download the SnareEnterpriseAgent-Windows-v{Version}-SUPP-MultiArch.exe file from the Intersect Alliance Secure Area website (where {Version} is the most recent version of the file available).

  2. Ensure you have administrator rights, double-click the SnareEnterpriseAgent-Windows-v{Version}-SUPP-MultiArch.exe file. You will be prompted with the following screens:

    1. Welcome to the Snare Setup Wizard screen- Select Next to continue the installation.

    2. License Page - Select I accept the Agreement and click Next.

    3. The Wizard will detect the previous install of the Snare agent. Select Keep the existing settings to leave the agent configuration intact, and only update the Snare executable files.

    4. Ready to Install screen – set the destination directory if required, and click Install.

    5.  Information screen – click Next.

    6. Completing the Snare Setup Wizard page – click Finish.