User not authorized to view or change objectives

Owned by Carlos Osorio
Nov 12, 2020
1 min read


SUMMARY

Aug 21, 2015

Symptoms

When connecting to the Snare Server via a web browser, the user is unable to either view and/or change some or all objectives.

 Recommended

  1. Connect to the Snare Server using a web browser, and log in as Administrator.

  2. Check the user's privileges by selecting the 'User Administration' objective in 'Snare Utilities -> Snare Server Administrative Tools'. The 'Group Membership' list will provide an indication of which group(s) the user belongs.

  3. If the user belongs to any other group OTHER THAN 'Administrators' or 'Super Users', then their level of access will depend on which objective(s) they have been granted access.

  4. Note that access to specific objectives is granted by group access, not user access. A specific objective's access control can be viewed on the 'Access Control' tab, whilst a full picture of all objective access control settings can be viewed by the 'Manage Objective Schedules' objective within the 'System / Administrative Tools' path.