Very slow system response in Snare Server

Owned by Carlos Osorio
Nov 12, 2020
1 min read


SUMMARY

Aug 21, 2015

Symptoms 

When connecting to the Snare Server via a web browser, the Login page takes an inordinate amount of time to be displayed.

 Recommended

  1. Connect to the Snare Server via a web browser and log in as Administrator.

  2. In some cases, the slow response may be due to a continuation of the (daily, weekly or monthly) scheduled tasks. This may be due to the high volumes of events which have been received by the Snare Server. Check the 'Queue' icon at the top of the Snare Server page, to see if there are currently objectives regenerating.

  3. Check the 'Health Checker' objective to see if there are any errors being reported.

  4. In extreme cases, if you cannot connect to the Snare Server web interface at all, you may need to reboot the server. Log in to the Snare Server physical console as the user 'snare', or use the ssh/putty client to connect to the machine. An administration menu will offer you the opportunity to reboot the server.