Zendesk/PureCloud Wallboard (Genesys Cloud (PureCloud)-Sample OOTB Dashboard)

The Zendesk/PureCloud Wallboard uses dummy data to give an example of how PureCloud data can be correlated with Zendesk data to give you further insight into your contact center operations.

Please reach out to your eMite re-seller if you would like to on-board Zendesk data into eMite.

Datablocks used: