CX Intelligence Wallboard (Genesys Cloud (PureCloud)-Sample OOTB Dashboard)

The CX Intelligence Wallboard showcases the full customer journey with an organization.

From the first mailer which is sent out, to the customer survey at the end. This wallboard has multiple data sources and demonstrates the ability of eMite to onboard data from multiple data sources and present it in a single view.

Datablocks used: