Abandoned Calls Details (Amazon Connect v2 - OOTB Dashboard)
Overview / Description
The Abandoned Calls Details Dashboard provides details around abandoned call details in the contact center.
Viewer
This section covers Abandoned Calls Details for Viewer access.
Creator
This section covers Abandoned Calls Details for Creator access.
Datablock used: |
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Measures and Measure Groups used: |
emite_awsconnectcontacttrace (index)
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