Disconnection Details (Amazon Connect v1 - OOTB Dashboard)
Overview / Description
The Disconnection Details Dashboard provides details around disconnected calls in the contact center.
Viewer
This section covers Disconnection Details for Viewer access.
Creator
This section covers Disconnection Details for Creator access.
Datablock used: |
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Measures and Measure Groups used: |
queuemetrics_daily (index)
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