Destination Ping Successful

Owned by tlapham
Last updated: Jun 12, 2024
2 min read

As the ping was successful, please confirm that the port for the Destination is open and available.

Please follow the steps below to check the port:

Please ask the customer to open a powershell/cmd window and use either telnet “IP ADDRESS OF SAM SERVER” DESTINATION PORT e.g. 514 or Test-NetConnection “IP ADDRESS OF DESTINATION” - port DESTINATION PORT e.g. 514

Powershell:

image-20240607-091547.png

Command Prompt (Telnet may not be available as it is not enabled by default. if this is the case use the above.)

image-20240607-091605.png

 

Is the port open?

Yes

CMD

No

CMD

 

 

Powershell:

Powershell