SAM Ping successful

Owned by tlapham
Last updated: Jun 12, 2024
2 min read

As the ping was successful, please confirm that the port for SAM is open and available.

Please follow the steps below to check the port:

Please ask the customer to open a powershell/cmd window and use either telnet “IP ADDRESS OF SAM SERVER” 6262 or Test-NetConnection “IP ADDRESS OF SAM SERVER” - port 6262

Powershell:

image-20240607-091547.png

Command Prompt (Telnet may not be available as it is not enabled by default. if this is the case use the above.)

image-20240607-091605.png

 

Is the port open?

 

Yes

CMD

No

CMD

Powershell:

Powershell