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Agent Isn't Licensed

Agent Isn't Licensed

In the Access Tab on the agent, are the SAM fields populated?

 

 

How to check:

  1. Login to the agent

  2. go to the “Access Configuration” Tab

  3. Scroll to the bottom and check the below:

image-20240611-081218.png

*The above IP addresses are examples, this may differ slightly in the customers screenshots.

 

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