Release Notes - Genesys Cloud Real-Time Adapter v2.3.1

Owned by Arielle Kaye Odeste
Last updated: Apr 01, 2022 by Stephen Irecki
1 min read

Overview

Version 2.3.1 of Genesys Cloud Real-time Adapter is a hotfix that is compatible with eMite 7.1.0 and later versions of the eMite platform.

Product Enhancement

Performance improvement - Performance improvement in the message processing part of real-time adapter to handle high volume’s of real-time data

Support for Genesys WFM Permission enforcement change - The real-time adapter now only subscribes to the WFM adherence topic if the feature is enabled