Agent Installation

Snare is provided as a single-file self-extracting archive, and has been designed with an installation wizard and advanced silent install options to allow for easy installation and configuration of all critical components. The self-extracting archive installs all components of Snare, including icons, changelog documentation, and the SnareDesktop.exe binary.


What You Need

  • The Snare Enterprise Agent for Windows (Desktop Only) download is accessible from the Snare customer portal, SLDM at Secure Area at https://customer.intersectalliance.com.  Authorisation credentials are provided by your Snare Support team or Snare representative.
  • You MUST have administrator rights to install Snare

Prerequisites

The Snare agent has the following requirements:

  • The drive where Snare for Windows agent is installed requires a minimum of 10MB of free space. Additional free space is required to operate the agent.

Supported Browsers

PlatformInternet ExplorerEdgeChromeFirefoxSafari
Windows(error) Not Supported(tick) For best results, use latest version(tick) For best results, use latest version(tick) For best results, use latest versionN/A
LinuxN/A(tick) For best results, use latest version(tick) For best results, use latest version(tick) For best results, use latest versionN/A
MacOSN/AN/A(tick) For best results, use latest version(tick) For best results, use latest version(warning) Accessing the user interface from Safari may result in some issues

Warning

If you have a Windows legacy agent (e.g. v4.x.x) then ensure you uninstall the legacy agent before installing the Windows agent for desktop.