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Predefined searches of the agents are available from the menu and include:

  • Unlicensed - displays agents that have a license status of not licensed
  • Legacy - displays legacy agents (before version 5.0) and OpenSource agents
  • Communication Issue displaying unreachable agents that SAM cannot communicate with. Unreachable agents include agents where the service on that agent is stopped, the agent's Snare Agent Manager IP is changed, or the agent's Snare Agent Manager Authentication Key is different to the configuration in SAM.  It may take ten minutes for an agent to become unreachable.











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