Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 3 Next »

Enterprise Contact Center (ECC) Analytics for PureConnect is offered in multiple architectures:

  1. PureConnect On-Prem (with eMite Cloud)

  2. PureConnect Cloud (with eMite Cloud)

  3. PureConnect On-Prem (with eMite On-Prem)

Both 'eMite Cloud' options require a 'local agent' to be installed On-Prem, acting as a gateway to securely onboard data from the PureConnect solution into the eMite cloud.

The following diagrams depict the high level supported architectures:

  • No labels