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Logging In
There are 2 login options in eMite: via Genesys Cloud app and via web browser.
Login via Genesys Cloud app (for Customers)
1. Launch Genesys Cloud app.
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Under Apps, you can see that you are logged in to eMite domain. This may be named differently depending on your specific Genesys Cloud org.
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Login via Web Browser
1. Go to https:///<serverName>/eMite/Dashboard.
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Dashboard
The dashboard is made up of 2 sections - Header and Content.
Header section
The Header area shows the menus and dashboard pages.
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Menus
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Content section
The Content section displays the datablocks of the current/selected dashboard page.
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Page
Page is a single dashboard view in the eMite interface.
Add/Create a New Page
1. From Dashboard Pages/Pages Tab, click the + sign.
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The created page will be listed on the Pages tab. It also displays the set datablock.
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Rename a Page
1. Double-click on the page from the Pages tab. A text cursor will display, indicating that the page name can now be updated.
2. Enter the new name for your page, then press Enter. In this example, Getting Started page is the new page name.
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Datablock
Datablock is the building blocks of an eMite page. Its two main purposes are to control data, and to present/visualize data on a page.
Add a Datablock to the Page
1. Select the page where you want to add a datablock. In this example, Getting Started page is selected.
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The added datablock will be displayed on the page.
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