Page Comparison

When Amazon Web Services icon in Cloud Log Providers list is gray, it is possible that Snare Central license does not have IA_CLOUD or IA_CLOUD_AWS.

You can check it via navigating to Status > Snare Health Checker or simply click the heart icon in the lower left corner of Snare Central and scroll down to Snare Central License and select Show Details to view the License Information.

If there is no IA_CLOUD or IA_CLOUD_AWS in the License Information, then you needed the correct license with IA_CLOUD or IA_CLOUD_AWS. Once you have the correct license, click License Page button.

In the License Update page, click Browse button and navigate to the correct license then click Load License button.

Wait for a while then navigate to System > Administrative Tools > Cloud Log Collection Configuration and you should be able to see Amazon Web Services icon is now green and you should be able to Add AWS Cloud Collection.

When your configured AWS Cloud Log Collector icon is gray, it is possible that the log collector is disabled during configuration or toggled off.

Select the AWS Cloud Log Collector and check if Status: Not Running (Disabled by configuration)

To enable AWS Cloud Log Collector, simply toggle on the Enable button besides beside the its name in Cloud Log Providers or the one in the upper right corner besides beside the Edit and Delete icon. Then click Confirm in the pop-up dialog box.

Once toggled on, the configured AWS Cloud Log Collector icon should be green and enabled.

Snare Central will now start collecting AWS Logs.