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Table of Contents |
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Overview
This T-Shirt sizing guide provides server specs with maximum capable break points. Note these
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These are maximum capable break points, so there's capability to shift the break points with certain sacrifices/costs. For example, |
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you could double the number of interactions per day |
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, but half the retention |
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period, and still have the same server specifications. |
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Minimum Single Server Specifications
Minimum Single Server Specifications for eMite overall, assuming no/little data is stored on eMite:
Specification | Value |
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CPU | 2 X 1.56GHz (2 Core) |
RAM | 4GB |
Disk | 70GB |
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T-Shirt Sizing Guide
Small Size Specifications
Specification | Value |
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CPU | 4 X 1.56Ghz (4 Core) |
RAM | 8GB |
Disk | 100GB |
Break Points
Statistic | Break Point |
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Number of Agents | 150 |
Number of Queues | 15 |
Number of Interactions Per Day | 300 |
Retention Period (Days) | 365 |
Wallboard Accounts | 5 |
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Medium Size Specifications
Specification | Value |
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CPU | 8 X 1.56Ghz (8 Core) |
RAM | 16GB |
Disk | 150GB |
Break Points
Statistics | Break Point |
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Number of Agents | 150 |
Number of Queues | 15 |
Number of |
Interactions Per Day | 1100 |
Retention Period (Days) | 365 |
Wallboard Accounts | 8 |
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Large Size Specifications (Enterprise Level) Multi-Server
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The location of specific services can vary and change the breakpoints |
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. Software and OS would play parts in optimizing the performance of these environments. In addition to server specification |
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, network performance can play a part associated to the performance of the application. |
Server 1
Specification | Value |
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CPU | 8 Core |
RAM | 8GB |
Disk | 80GB |
Server 2
Specification | Value |
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CPU | 4 Core |
RAM | 16GB |
Disk | 150GB |
Break Points
Statistics | Break Point |
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Number of Agents | 300 |
Number of Queues | 30 |
Number of Interactions per Day | 1100 |
Retention Period (Days) | 720 |
Wallboard Accounts | 15 |