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Table of Contents |
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Overview / Description
The Abandoned Calls Details dashboard provides Details Dashboard provides details around abandoned call details in the contact center.
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Viewer
Info |
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This section covers Abandoned Calls Details for Viewer access. |
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Creator
Info |
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This section covers Abandoned Calls Details for Creator access. |
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Datablock used: |
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Measures and Measure Groups used: |
emite_awsconnectcontacttrace (index)
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