In place upgrade (Silent installer - SAM Licensing)

In place upgrade (Silent installer - SAM Licensing) - Single or multiple system upgrades using scripting.

Pre-requisites

• Ensure the SAM has been installed within your environment, more details can be found here: Installation Guide for Snare Agent Manager - Snare Agent Manager Documentation - Confluence (atlassian.net) and here: Licenses - Snare Agent Manager Documentation - Confluence (atlassian.net). The SAM is also part of the Snare Central product which includes the Agent Management Console for central management of the agent configurations, more details on installing Snare Central and accessing its built-in SAM can be found here: Installation - Snare Central v8 Documentation - Confluence (atlassian.net) here: Snare Agent Manager - Snare Central v8 Documentation - Confluence (atlassian.net) and here: Licenses - Snare Agent Manager Documentation - Confluence (atlassian.net).

• Ensure licenses have been assigned to SAM and are set to “Auto-Assign”, more detail can be found here: Adding Licenses to SAM - Snare Solutions - Confluence (atlassian.net)

• Ensure that agents can communicate with the SAM on port 6262 (if using default) for licenses to be correctly issued.

• You have exported a modified configuration for SAM licensing by following the “Export configuration with SAM modification - Snare Solutions - Confluence (atlassian.net)” guide.

Steps

1. Place the installation media in a shared location accessible by the remote systems.

2. Create a .bat file with the following contents, replacing “Path to install media” with the shared location in your environment and “Path to my .inf file” with the location of the configuration export:

   "Path to install media\Snare-Windows-Agent-v5.6.1-x64.exe" /VerySilent /SuppressMsgBoxes /Reinstall /LoadInf="Path to my .inf file"

   details of other available switches in the silent installer can be found here: Silent Install - Snare Windows Agent v5 Documentation - Confluence (atlassian.net)

3. Using deployment tools (SCCM, GPO etc) execute the script on systems running the SecureWorks agent.

4. The Snare enterprise agent will now be deployed with the collection polices from the system the configuration was exported from and be issued a license by SAM.