System Requirements

Baseline System

 

Minimum

Recommended

 

Minimum

Recommended

Operating System

Supported Windows or Windows Server version. Refer to Platform Support Matrix

Latest available Windows Server platform

CPU

64-bit x86 compatible

See sizing table below

Memory

Base OS usage + 1GB

See sizing table below

Disk

5 GB available

See sizing table below

Network

100 Megabit

1 Gigabit

Environment Sizing

The recommended hardware scales with the number of agents in the environment as such, some approximate tiers have been provided.

The following sizing is provided as a guide only. Actual system requirements may differ depending on the deployment environment, operational or other unforeseen requirements.

Agent Environment Size

CPU Recommendation

Memory Recommendation

Disk Recommendation

Agent Environment Size

CPU Recommendation

Memory Recommendation

Disk Recommendation

1000

2 logical processors

4 GB memory

Per minimum

2000

4 logical processors

4 GB memory

Per minimum

5000

10 logical processors

6 GB memory

Per minimum

10000

20 logical processors

8 GB memory

Per minimum

25000

40 logical processors

8 GB memory

Per minimum

When deploying a large number of agents within a relatively short window of time, this will result in high CPU utilization for a period of time regardless of machine size. The duration of this period is dictated by the amount of agents being deployed in that window. It is recommended to stagger the deployment or updates of agents in order to ensure a high standard of service.

It is strongly recommended to also extend the polling frequency out to be more infrequent as this will reduce the overall load on the SAM. Refer to the user guide for further information.

Supported Browsers

Platform

Internet Explorer

Edge

Chrome

Firefox

Safari

Platform

Internet Explorer

Edge

Chrome

Firefox

Safari

Windows

Not Supported

N/A

Linux

N/A

N/A

MacOS

N/A

N/A