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How to use this guide

This T-Shirt sizing guide provides server specs with maximum capable break points. Note these are maximum capable break points, so there's capability to shift the break points with certain sacrifices/costs, for example you could double the number of interactions per day BUT half the retention period and still have the same server specifications. 


Minimum Single Server Specifications

Minimum Single Server Specifications for eMite overall, assuming no/little data is stored on eMite:


SpecificationValue
CPU2 X 1.56GHz (2 Core)
RAM4GB
Disk70GB


T-Shirt Sizing Guide

Small Size Specifications

SpecificationValue
CPU4 X 1.56Ghz (4 Core)
RAM8GB
Disk100GB

Break Points

StatisticBreak Point
Number of Agents150
Number of Queues15
Number of Interactions Per Day300
Retention Period (Days)365
Wallboard Accounts5


Medium Size Specifications

SpecificationValue
CPU8 X 1.56Ghz (8 Core)
RAM16GB
Disk150GB

Break Points

StatisticsBreak Point
Number of Agents150
Number of Queues15
Number of Interations Per Day1100
Retention Period (Days)365
Wallboard Accounts8


Large Size Specifications (Enterprise Level) Multi-Server 

Note: The location of specific services can vary and change the breakpoints, software and OS would play parts in optimizing the performance of these environments. In addition to server specification; network performance can play a part associated to the performance of the application.

Server 1

SpecificationValue
CPU8 Core
RAM8GB
Disk80GB


Server 2

SpecificationValue
CPU4 Core
RAM16GB
Disk150GB

Break Points

StatisticsBreak Point
Number of Agents300
Number of Queues30
Number of Interactions per Day1100
`Retention Period (Days)720
Wallboard Accounts15
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