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Overview / Description
The Abandoned Calls Details Dashboard provides details around abandoned call details in the contact center.
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Viewer
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This section covers Abandoned Calls Details for Viewer access. |
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Creator
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This section covers Abandoned Calls Details for Creator access. |
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Datablock used: |
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Measures and Measure Groups used: |
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emite_ |
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awsconnectcontacttrace (index) |
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Contacts abandoned
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