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Table of Contents |
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Overview / Description
The Command Center Wallboard showcases what is happening 'Today' “Today” in the contact center. It offers a holistic view of the entire operation for the current day. It has been is designed to be displayed on a TV Wallboard.
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Viewer
Info |
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This section covers Command Center Wallboard for Viewer access. |
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Creator
Info |
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This section covers Command Center Wallboard for Creator access. |
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Highlights: |
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Datablocks used: |
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Please refer to |
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the https://prophecyinternational.atlassian.net/wiki/spaces/eMite/pages/184877149/Amazon+Connect+Data+Dictionary for definitions of custom KPIs used within this dashboard. |