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Table of Contents

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Overview / Description

The Settings option under User menu allows you to update different dashboard settings like theme, play interval, timezones, and others.

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Settings

Click on the User menu, then select Settings.

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The Settings window will display.

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Theme

This option enables you to set the theme for all dashboards.

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Examples

  • Light Theme

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  • Dark Theme

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Play

The Play function allows you to automatically cycle through multiple dashboards at a user-definable rate. This is especially useful for video walls and VDUs within the contact center. This not only highlights key information to everyone, but also enables busy contact centers to maximize the amount of information provided in a single panel.

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This function is designed for use with a dedicated wallboard account

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Header Color

The Header Color function enables you to change the dashboard header color.

  • Global Header Color - Header will be changed for all the users. This option will be only available for Dashboard Admins. 

  • User Header Color - Header will be changed for that user only. This option will be available for all users. 

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TimeZone

The TimeZone function allows you to set timezone and date format.

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7.0.9

7.1.0

  • British/French - dd/MM/yy HH:mm:ss

  • British/ French Century - dd/MM/yyyy HH:mm:ss

  • German - dd.MM.yy HH:mm:ss

  • German Century - dd.MM.yyyy HH:mm:ss

  • Italian - dd-MM-yy HH:mm:ss

  • Italian Century - dd-MM-yyyy HH:mm:ss

  • USA - MM-dd-yy HH:mm:ss

  • USA Century - MM-dd-yyyy HH:mm:ss

  • Japan - yy/MM/dd HH:mm:ss

  • Japan Century - yyyy/MM/dd HH:mm:ss

  • ISO8601 - yyyy-MM-ddThh:mm:ss:ms

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Advanced

Broadcast My Page

  • Shares all the available pages to all users in the user's same domain

  • All users will get View-only access on all the pages. 

  • Advantage - All the pages will be shared automatically, and the user does not need to share the page individually. A new user added to the user domain will automatically get View access to all the pages. 

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  • Takes you to the same page that you last visited after logging in again. 

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Global Setting

  • Available for Dashboard Admin

  • Applies to all the users

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