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Play

The play function allows you to automatically cycle through multiple dashboards at a user-definable rate, especially useful for video walls and VDU’s within the contact center. This not only highlights key information to everyone but also enables busy contact centers to maximise the amount of information provided in a single panel.

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Changing this option enables you to change the date format in the drillthrough datablock that works best for you.
In 7.0.9

British/ French                    dd/mmMM/yy hhHH:mm:ss

British/ French Century      dd/mmMM/yyyy hhHH:mm:ss

German                              dd.mmMM.yy hhHH:mm:ss

German Century                dd.mmMM.yyyy hhHH:mm:ss

Italian                                 dd-mmMM-yy hhHH:mm:ss

Italian Century                   dd-mmMM-yyyy hhHH:mm:ss

USA                                   dd MM-mmdd-yy hhHH:mm:ss

USA Century                     dd MM-mmdd-yyyy hhHH:mm:ss

Japan                                ddyy/mmMM/yy hhdd HH:mm:ss

Japan Century                  ddyyyy/mmMM/yyyy hhdd HH:mm:ss

ISO8601                           yyyy-mmMM-ddThh:mm:ss:ms


In 7.1.0

Image Added

Advanced Settings

Broadcast My Page

  • Enabling this option will share all the available pages to all users belong to the user's same domain.
  • All users will get view-only access to all the pages.  
  • Advantage - All the pages will be shared automatically and the user doesn't need to share page individually. If a new user added to the user domain will automatically get view access to all the pages. 

Open Page in New Window

If this option is enabled, clicking on the page inside a page group will open the page in a new browser tab.

Enable Impersonated User

When this option is enabled, you will be able to see the dashboard of other users who are in the same user domain.


Remember Last Visited Page

If this option is enabled, the user will be taken to the same page that they last visited if they log in again. 

Global Setting

  • Available for Dashboard Admin
  • Applies to all the users

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