...
1) Agent List pages have an indicator on the left side (SCREEN SHOT TICKET HERE) that is either green or red. Green indicates that the agent successfully communicated in the last 10 minutes. Red indicates that the agent has not communicated with SAM in the last 10 minutes. Agent are configured to communicate with its assigned SAM at 10 minutes intervals.
2) We've setup a predefined Agent List filter to display all Agents with a communication issues. From SAM, to access this list simply select Agents then Communication Issue from the sidebar.
Using Standalone Agents
Version 5 or newer Agents can be standalone licensed via the Web Management Interface or via the Command Line Interface. Standalone licenses come in two flavors, EVALUATION and FULL.
...