Each SAM feature license issued provides you with an activation allowance for each feature covered by the license. Let's say that you have ordered a license that allows Standard Logging (Audit / Epilog) for 20 Agents. You'll be able to use SAM to distribute this allowance across all version 5 Agents and pre-version 5 Agents. It's important to note that all pre-version 5 Agents detected by SAM that support the given feature will be counted towards to the allowance. OpenSource Agents are not counted towards your allowance.
Pre-version 5 Agent Feature Allocations
| Agent | Feature | Feature Key |
|---|---|---|
| Snare Enterprise Agent | Standard Logging | IA_LOG |
| Snare Enterprise Epilog | Standard Logging | IA_LOG |
| Snare Enterprise MSSQL | MSSQL Logging | IA_LOG_MSSQL_HOST |
Example 1:
Let's say you have an allowance for 20 Standard Logging (IA_LOG) Agents. Your network consists of 10 version 5 qualifying Agents and 7 pre-version 5 qualifying Agents. This would result in you having used 17 of the available 20 slots for the Standard Logging Agents feature. At any point you'l be able to add three further Agents to bring you up to the allocated allowance.
Example 2:
Let's stay with the allowance for 20 Standard Logging (IA_LOG) Agents. This time however, you've setup SAM and found that you have 30 pre-version 5 Agents installed on the network. At this point, SAM will update the features status to OVERLIMIT. At the point that the feature first becomes OVERLIMIT, SAM will start warning you via messages on the Dashboard and via the Notification Center that the feature is OVERLIMIT. SAM will also commence a 60 day countdown, in which you'll need to either remove enough agents to bring the usage count down to the allocated allowance or install a secondary or obsoleting license that allocates the feature a higher allowance to cover the difference in usage.
In this scenario, should the features usage have not been adjusted to meet the allowance or the allowance not increased to meet the usage, after 60 days all version 5 Agents using the feature would become unlicensed. With these Agents unlicensed, their logging functionality would have ceased.
License Feature Statuses
| Status | Meaning |
|---|---|
| AVAILABLE | License feature allowance has available slots. |
| EXHAUSTED | License feature allowance has been met but not exceeded. |
| OVERLIMIT | License feature allowance has been exceeded. Notifications will be generated on the Dashboard and in the Notification Center. If after 60 days the feature status has not been lowered to AVAILABLE or EXHAUSTED, all licensed version 5 Agents will be unlicensed. |
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If after 30 days communication between the SAM and an Agent has not been re-established, the Agent will become unlicensed and its functionality will cease.
How can I tell if Agent is communicating with Snare Agent Manager?
We have two direct indicators to help you determine any connectivity issues you may have between SAM and Agents:
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