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The Intersect Alliance Knowledge Base at https://www.intersectalliance.com/support/knowledge-base/ includes articles on common issues, configuration settings and other related information to the Snare Central including the Agent Management Console and Reflector.

Snare Log Files

The Snare Central generates internal logs in situations where things do not quite go to plan. These logs are stored on the filesystem in the path /var/log/snare.log, and can be accessed using the Snare Central web interface. There may be situations where your Snare Central support team will ask you for a copy of the snare log file, in order to assist in the diagnosis process. The log file can be emailed to the Snare Central support team directly from the 'Snare Central Log' objective, within the Server Administrative Tools area of the Snare Central.

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