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Users with administrative-level access to the Snare Central will be able to shut down, or reboot the Snare Central from this objective.
Snare Central Support Data Retrieval
To aid the Snare Support team in diagnosing any issues, the information may be gathered with this tool. Selecting Generate will create a compressed-encrypted tar file with the output of some diagnose commands and a few Snare and system configuration files ready for download. After several minutes the tar file will generate, where you have the ability to select the file and download it from the server to be forwarded to support when required.
If the resulting tar file is bigger than 10MB, the file will be separated into 10MB chunks for sending purposes (via email, FTP, etc.) to be reassembled by the support team.
Once a file has been downloaded, the support file will be deleted from the server. No original data will be deleted.
Only when all files are downloaded will there be the ability to generate another support data file. This means that if you require to run Support Data again; you need to download all existing files including any 10MB files first.
Snare Central Update
The team at InterSect Alliance will release updates to:
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