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Play

The play function allows you to automatically cycle though through multiple dashboards at a user-definable rate, especially useful for video walls and VDU’s within the contact centrecenter. This not only highlights key information to everyone but also enables busy contact centres centers to maximise the amount of information provided in a single panel.

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User Header Color - Header will be changed for that user only. This option will be available for all the users. 



Timezone

Timezone Setting

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British/ French                    dd/mm/yy hh:mm:ss

British/ French Century      dd/mm/yyyy hh:mm:ss

German                              dd.mm.yy hh:mm:ss

German Century                dd.mm.yyyy hh:mm:ss

Italian                                 dd-mm-yy hh:mm:ss

Italian Century                   dd-mm-yyyy hh:mm:ss

USA                                   dd-mm-yy hh:mm:ss

USA Century                     dd-mm-yyyy hh:mm:ss

Japan                                dd/mm/yy hh:mm:ss

Japan Century                  dd/mm/yyyy hh:mm:ss

ISO8601                           yyyy-mm-ddThh:mm:ss:ms

Advanced Settings

Broadcast My Page

  • Enabling this option will share all the available pages to all users belong to the user's same domain.
  • All users will get view-only access to all the pages.  
  • Advantage - All the pages will be shared automatically and the user doesn't need to share page individually. If a new user added to the user domain will automatically get view access to all the pages. 

Open Page in New Window

If this option is enabled, clicking on the page inside a page group will open the page in a new browser tab.

Enable Impersonated User

When this option is enabled, you will be able to see the dashboard of other users who are in the same user domain.


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Remember Last Visited Page

If this option is enabled, the user will be taken to the same page that they last visited if they log in again. 

Global Setting

  • Available for Dashboard Admin
  • Applies to all the users


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