| Table of Contents |
|---|
...
Overview
After an eMite update has been applied, it is a good idea to clear your browser cache.
If you are using the PureCloud Desktop Client, follow the steps below to clear the PureCloud Desktop App Cache. Steps to clearing
...
Clearing PureCloud Desktop App Cache
...
1. Close the application entirely from the system tray.
...
2. Navigate
...
to C:\Users\username\AppData\Local\PureCloud
...
.
...
4. Log in to the PureCloud Desktop App
1. Close the application entirely from the system tray
2. Navigate to C:\Users\username\AppData\Local\PureCloud (Tip: copy
| Note |
|---|
Copy |
...
. |
...
3. Highlight Delete all items in this folder and delete them. 
...
If you receive a notification like this, go back to step 1 and ensure that the PureCloud Application is properly closed. 
...
In some rare cases, you may need to open task manager Task Manager and manually end the process.
...
After deletion, the folder should be empty.
...
4. After that location is cleared re-launch the desktop app, log in as normalLog in to the PureCloud Desktop App. You will need to re-configure any custom preferences you had set. 
...