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The Queue Status Wallboard showcases the real-time status of all queues in the contact center. It has been designed to be displayed on a TV Wallboard display.
Highlights:
View the distribution of Calls Waiting, Agents Available, Agent Interacting and Agents in ACW - all broken down by Queue name
Observe the real-time interactions in the contact center
Filter and sort the information in the tables to focus in on the data you want to see
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