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Table of Contents

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Overview

Version 7.1.0.1 includes enhancements and fix for critical bugs that were identified after the release of eMite 7.1.0.0.

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Product Enhancements

  • Pipe character on dimensions - Values within Dimensions can now include a pipe (’|’) character. Limitation around the use of pipe symbols has been removed by replacing the underlying logic.

  • Group name on single sign-on - AWS SSO integration can now fetch the Group Name (meaningful text) instead of Group ID (system-generated alphanumeric value) during Single Sign-on so that a clear group name is displayed on eMite UI. This enhancement will assist in working around a limitation that AWS SSO currently has.

  • Reconnect on idle session - When reconnecting the real-time data blocks from an idle session, if any datablock failed to load, the rest of the datablocks were being prevented from reconnecting. This has been fixed now so that the datablocks that were working previously will reconnect without issues.

  • Scroll functionality - Scroll functionality has been enhanced to be consistent across different experiences. I.e., direct access to eMite and eMite access within Genesys

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Bug Fixes

  • Fixed a bug that was causing multiple issues if the number of records being exported from drillthrough was more than 5,000 records. The issues were:

    • The name of the columns reverted back to the original ones if they were renamed for easy reading.

    • The number of columns in the drill through reverted back to that of the original index from a set of columns that the user had chosen to be displayed.

    • The order of columns reverted back to that of the original index from the order in which columns were arranged by the user.

  • Developed an interim fix to handle the issue reported that measures are missing from the Choose Datasource screen in the status data block for real-time messages.

  • Fixed a bug that was causing a “No data to display” error when drillthrough was linked to cube report via a comma-analyzed field.

  • Fixed a bug that was causing a discrepancy between the status datablock and drillthrough datablock when comparing records in real-time “QueueConversations” message group.

  • Fixed a bug that was resulting in a member within a Dimension appearing on the dashboard even after de-selecting it from the cube report editor.

  • Fixed a bug in the Filter selection of status datablock that was leading to the incorrect representation of applied filters.

  • Fixed a bug that was causing long text to not wrap within the text area.